Free shipping on all articles (no minimum purchase needed) to the following countries: European Union, UK, USA, Canada, Mexico, Russia, China, Japan , Brazil (if your country is not in this list and you wish to order please email us firstname.lastname@example.org).
Free return .Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to us before contacting us by email (email@example.com) and wait for our instructions.
To return your product, you should email us at firstname.lastname@example.org.
After checking with you if conditions are met for a free return , we will then email you a label that you can print for free postage to our shipping platform.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.
Late or missing refunds (if applicable).
If you haven’t received a refund after 30 days, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org.